Cărți online- Simply Said: Communicating Better at Work and Beyond

Un titlu care completează ideile despre comunicare pe care le-am răsfoit împreună zilele trecute: Simply Said: Communicating Better at Work and Beyond de Jay Sullivan pune accentul pe comunicarea în mediile business: de la prezentări și discursuri, până la dezbaterile sau discuțiile în echipă.

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Effective communication is absolutely critical to successful leadership. Sullivan reminds us that when we re communicating, audiences are listening to hear one thing: what does this mean for me? Simply Said is a candid guide to improve our ability to connect with others, and as a result, improve our impact as communicators and leaders.” – Tom Bradley. President of Retail, TD Ameritrade

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We communicate in a professional context to accomplish one of two goals: we either want to convey a specific point, or we want to build rapport with someone. Both involve focusing on the needs of the person or people with whom we are communicating. I recently attended a conference on current economic conditions in New York City. The speaker was a senior leader of a global banking institution. He clearly had taken a great deal of time putting together his slide deck, which included complex graphs and charts. He spoke with a booming voice and had a strong presence in front of the room. He was clearly very intelligent, and he knew his content. The audience of 150 people included banking professionals with a wide range of experience. I was picking up occasional interesting data points, but was having difficulty following any themes. It turns out I wasn’t alone

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