Adult Telephone Protocols: Office Version
Autor David A. Thompsonen Limba Engleză Spirală – 11 noi 2012
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Specificații
ISBN-13: 9781581107432
ISBN-10: 1581107439
Pagini: 450
Dimensiuni: 239 x 277 x 30 mm
Greutate: 1.45 kg
Ediția:Third Edition,.
Editura: American Academy of Pediatrics
ISBN-10: 1581107439
Pagini: 450
Dimensiuni: 239 x 277 x 30 mm
Greutate: 1.45 kg
Ediția:Third Edition,.
Editura: American Academy of Pediatrics
Notă biografică
David A. Thompson, MD, FACEP, is a faculty attending in the Northwestern Memorial Hospital Emergency Department, Chicago, Il. He is board certified in internal and emergency medicine. Starting in 1999, Dr. Thompson began to work collaboratively with Barton Schmitt, MD, FAAP, to improve telephone triage. Since then, Dr. Thompson has authored a comprehensive set of adult telephone triage protocols used extensively in medical call centers and physician offices in the United States, Canada, and other countries. He has developed databases and educational tools to promote benchmarking an quality improvements for medical call centers and emergency departments. Dr. Thompson lectures on telephone triage, physician documentation and coding, quality improvement, and patient satisfaction. He also serves as chief information officer for ECI Healthcare Partners, Inc, providing strategic guidance and leadership for technology initiatives.
Recenzii
Doody's 5-STAR Review!""This is a very useful book and one that can be highly valuable in documenting what is actually said during a telephone call between a patient and a physician's office.""Vincent F. Carr, DO, MSA, FACC, FACP (Uniformed Services University of the Health Sciences)Doody's Book Review