Autor Teri Yanovitch Books ExpressAutor Teri Yanovitch

Unleashing Excellence: The Complete Guide to Ultimate Customer Service (Hardback - 11 dec. 2009)

ISBN-13: 9780470503805 De (autor): Dennis Snow; Teri Yanovitch

A step–by–step guide to designing and implementing an amazing customer service culture In today′s competitive business environment, keeping customers happy is the key to long–term success. But some businesses provide much better customer service than others. A step–by–step guide to designing and implementing an amazing customer…

Preţ: 95,84 RON Livrare Gratuită: 6 până la 7 zile

Unleashing Excellence: The Complete Guide to Ultimate Customer Service (Hardback - 01 sept. 2003)

ISBN-13: 9781932021066 De (autor): Dennis Snow; Teri Yanovitch Publisher: DC Press

This isn't your father's "customer service" book. With tons of such books littering the shelves of bookstores, "Unleashing Excellence" is truly a breath of fresh, encouraging air. Finally there is a no-nonsense, practical tool that will prove once-and-for-all that "customer service" isn't a myth. Jam packed with…

Preţ: 114,38 RON Indisponibil

Unleashing Excellence: The Complete Guide to Ultimate Customer Service (Paperback - 01 oct. 2008)

ISBN-13: 9781932021325 De (autor): Dennis Snow; Teri Yanovitch Publisher: Midpoint Trade Books Inc

Preţ: 89,68 RON Încă indisponibil